Frequently Asked questions
|About Us | FAQs | RFPs | Contact Us|
About doing business with NHF
General Questions About the NHF WebSite:
The NHF website is intended for use by mortgage professionals who are currently, or potentially will be, participating in any of the NHF-administered loan programs. The website is not intended for use by homebuyers.
Mortgage professionals may include, but are not limited to, the following:
- Real Estate and Mortgage Professionals
- Housing Finance Agencies or Authorities (HFAs)
- Investment Bankers working on behalf of HFAs
- Other housing-related organizations or entities
- Mortgage Insurance partners
Loan or program applications are acquired directly from Participating Lenders. Participating Lenders are also responsible for providing potential homebuyers with applicable fees, interest rates and APRs. NHF is not a direct lender and does not provide nor accept loan applications to or from potential borrowers.
Participating Lenders are listed by program in the Program Index.
Lender Participation and Training
Program Training (for mortgage professionals) is conducted on behalf of the program sponsor. Training classes are typically conducted most frequently at the onset of a new program. The most common format is an Online Training format, where one registers for the online class ahead of time, and then joins the class via the internet and a teleconference line at the scheduled time. Learn more…
Each Participating Lender authorizes specific internal personnel with access to the Online Reservation System. Usually this is done at the initial setup and approval of the Participating Lender.
Please inquire internally with your branch or operations manager to find out what your internal process is for reserving loans and who may already be setup with access.
Guidelines and Underwriting:
Program guidelines (Term Sheets) are listed by program in our Program Index. Guidelines are updated as changes occur, so it is important for Lenders to refer to the NHF website to access current guidelines.
NHF does not make underwriting decisions outside of the published program guidelines. Underwriting questions should be directed to your internal underwriting department, program servicer and mortgage insurance provider, if applicable.